Unxibelelwano lunemisebenzi emininzi kwaye luvelisa iintlobo zeentlobo kunye neefom zayo. Kodwa, xa uqala ingxoxo kungekho ngendlela efanelekileyo, akunakwenzeka ukuba uyakwazi ukudala umoya onobungane phakathi kwakho nomnye umntu.
Unxibelelwano: iintlobo eziphambili, iifom kunye nemisebenzi
Iifom zokunxibelelana:
- yendalo;
- phakathi kweqela labantu.
Umntu unikezwa ithuba lokuqhuba intetho ngokubonga ngeendlela zombini kunye nolwimi lwamanyathelo omzimba. Kwakhona kunyanzelekile ukuba ukwahlukana ngolwazi olufanelekileyo njengendlela yobudlelwano. Uqhagamshelwano phakathi kwabantu ngabanye ngoncedo lomsebenzi oqhelekileyo luyayimele.
Iintlobo zonxibelelwano:
- Ingxoxo kwimibutho yelizwe. Ukwenza ukuthotyelwa kwemithetho ethile. Awunconywa kuluntu ukuba uvakalise ngokuzwakalayo yonke into efike engqondweni yakho. Kubalulekile ukusho kuphela oko kwamkelekileyo. Incoko inomntu ongachazwanga (oko kukuthi, imbono yabathathi-nxaxheba kwingxoxo ayinakukwazi ukuguqula ngokutsha indlela yokuthetha).
- Oluqhelekileyo. Ukukhetha olu hlobo, loo mntu akazami ukufunda iimpawu zomlingani wakhe, ngelixa usebenzisa igama eliqhelekileyo lamagama, uluhlu lweemvakalelo, ukunyakaza. Ngenxa yolu, isimo sengqondo esiyiyo kwingxoxo asiboniswanga kumnxibelelwano.
- Ukunxibelelana ngokusebenzisa ukuphathwa ngokuzimela. Omnye wabathengululi ubeka umgomo wokufumana ulwazi oluyimfuneko kumnxibelelwano ngoncedo lwamacebo angaphambili (umzekelo, ukuzithoba, ububele bobuxoki).
- Ulwahlulo oluphambili. Akukho nto enjengobuntu, kodwa kwihlabathi lanamhlanje ngokuqhelekileyo kunokwenzeka ukubona ukuba abanye abantu babhalise njani kubancedisi beendlela zokuqala zonxibelelwano, oko kukuvavanywa kolunye uhlangothi kumacandelo amabini: umcebisi oyimfuneko okanye ongadingekanga. Icala lokuqala - bayakuxhasa ngokuzithandela unxibelelwano naye, ukuba akunjalo - ngoncedo lwenkulumo engcolileyo, kunye nokusetyenziswa kwamandla omzimba weqabane kwingxoxo inokutshatyalaliswa.
- Uqhagamshelwano lwezoshishino, oluthi, njengonxibelelwano ngokubanzi, luneendlela ezahlukeneyo kunye neentlobo. Kule meko, umnxibelelwano uphathwa njengobuntu obunamalungu (ubudala, ukhetho, njl). Ezi fom ziquka:
- thethwano;
- ncokola;
- kuthetha phambi koluntu;
- ntla nganiso.
Imisebenzi yokuxhumana:
- ukuphuhliswa komntu njengomntu;
- ubungqina (ulwazi lwakho kunye nomnxibelelwano);
- ukudibanisa ukwahlukana kwamaqabane;
- (pragmatic implementation);
- intlangano yangaphakathi yomntu ngamnye (uphuhliso lokucinga).