Thabatha ifowuni, utshintshe inombolo efunwayo kwaye ... Emva koko iqalisa inkqubo ende yokuqalisa kwakhona. Oku kwenzeka nakwabo baqala ukudibana noqhagamshelwano lwezoshishino kwifowuni. Yintoni kunye nendlela yokuthetha, njani inenzuzo kakhulu ukubonisa inkampani yakho, ukuba inomdla, okanye ubuncinci ukuba ivezwe? Ubugcisa beengxoxo zefoni zixazulula phantse yonke le miba.
Ngendlela efanelekileyo ukuqhuba iingxoxo zefoni?
Impembelelo yokuqala kunye eyona mkhulu kubo bonke abaqala ukudibana noqhagamshelwano lwezoshishino kwifowuni ngumbono onobuchule obaluleke kakhulu kwintetho. Ngokuzithemba ngokupheleleyo ukuba umnxibelelwano akayiboni kwaye akayi kumva, umntu unokutsho ezininzi zeengongoma ezingavumelekanga, enze izenzo ezininzi ezingadingekile ngezandla zakhe kunye nobuso, kwaye ngokuqinisekileyo uyazibuza ukuba kutheni umthengi akafuni ukusebenzisana nenkampani yakhe. Ukuze sikhuphe iimpazamo ezinjalo, siya kuqwalasela imigaqo yokuxoxisana ngefowuni:
Imiba ephambili
Ngaphambi kokuba uthathe ifowuni uze wenze umnxeba, zibuze imibuzo embalwa ebalulekileyo:
- yintoni injongo yale fowuni, kwaye yintoni umphumo wengxoxo oyilindeleyo?
- unokwenza ngaphandle kwefowuni nonke?
- Ngaba ulungele ukuthetha nokuxoxa ngale sihloko? Ngaba onke amaxwebhu asemandleni akho kwaye zonke iingxoxo zilungele? Emva kwakho konke, umnxibelelwano akayi kulinda de ukhangele yona ngexesha lomncoko;
- yiyiphi imibuzo oyayibuza? Ngaba uzilungiselele kwangaphambili?
- Ucinga malunga nendlela oza kuxoxisana ngayo kwifowuni? Ngaba ingxoxo enobungane okanye uxinzelelo olunzima?
Umnxeba wokuncokola ngomnxeba
Kwintetho apho umnxibelelwano akakwazi ukukubona khona, kukho imigaqo emininzi, ukuphulwa kweyiphi ifomu ebhekwe njengefomu elibi. Kwaye akunandaba ukuba ngubani omnye komnye umgca wocingo. Impazamo inokukuhlawula ixabiso kunye nenkampani yakho yokuthembeka. Ngoko, luhlobo luni lweengxoxo zefowuni ezifanele zibe ngokwemiqathango yokuziphatha:
- ukuba bakubiza, thabatha ifowuni emva kwamacangci amathathu. Hlanganisa, uphinde ushiye ibhizinisi uze uyithathe;
- bathetha ngokucacileyo, ngegrama ngokuchanekileyo, ngesigqirha kunye nesandi esiphezulu. Jonga igama lakho. Musa ukuvumela ingcamango yokugxekwa, ukunganakwa okanye ukuphakama;
- wamkele kwaye uzenzele ngethuba le ncoko. Kwakhona qaphela ukuba ungathintana njani nomnxibelelwano wakho;
- Cacisa ukuba umphikisi wakho unethuba lokuthetha;
- Yiba ngumphulaphuli okhutheleyo, phinda amagama angundoqo, cacisa kwaye ungakulibali ukubhala phantsi ulwazi;
- Xa uthetha, ungadli nto kwaye ungayilaleli umculo. Oku kuncinane kakubi, kwaye kuya kudibanisa umnxibelelwano wakho;
- ukubuyela kwakhona xa uthembisa;
- soloko ndibulela umnxeba;
- ukuba umntu olungileyo ulahlekile, cacisa ukuba ungayithumela kuye kwaye ukuba unokunceda.
Khumbula ukuba nayiphi na ingxoxo yefowuni kunye nokukwazi ukuyilawula kuxhomekeke kubuhlobo bakho kunye nomoya wokuba udibanisa. Nokuba uzoncuma, uya kuziva ngelizwi lakho.
Amanqanaba encoko yefoni
Ngokuqinisekileyo nayiphi na ingxoxo isakhiwo sayo: isiqalo, inxalenye ephambili kunye nokugqiba. Ukuba uceba uthethwano lwentengiso ngefowuni, zama ukulandela icebo elilandelayo:
- Ukusungula umnxibelelwano (ukuba ubiza, bulisa umntu othetha naye, uzenzele kwaye ucele umnxeba umntu ofanelekileyo, ukuba bakubiza ukuba ubingelela umntu othetha naye, uzenzele kwaye ubuze oko kunokunceda)
- Ukucaciswa kwenjongo yocingo. (Chaza ukusuka kumnxibelelwano malunga nento ebiza ngayo, ukuba uyabiza, wena ngokwakho ubeka i-crux yalo mbandela).
- Inkonzo yomthengi okanye inkqubo yakho yesicelo. Kule nqanaba, ukufowunelwa kweefowuni kunokwenzeka ukuba:
- wena okanye umnxibelelwano wakho ngokufutshane kwaye uchaze ngokucacileyo injongo yocingo lwakho;
- uphulaphule ngokukhawuleza kumnxibelelwano uze ubhale ulwazi oluyimfuneko;
- ukuba uqinisekisa umnxibelelwano owuphulaphulayo ngoncedo lwamagama athi "ewe", "njalo", "bhala phantsi", "iyaqondakala"; -
- ukuba undixelele indlela oya kunceda umnxeba kunye noko uza kwenza. Unokongeza ibinzana: "Unokuthembela kum" okanye into efana nayo.
- Ukulungisa iziphumo zengxoxo:
- ngokuzwakalayo kumnxibelelwano, kwisiphi isigqibo ofike naye;
- Gqabaza ngezenzo zakho ngokwesihloko esixoxwe ngaso;
- Uyavuma ngokufowunelwa ngokuphindaphindiweyo, ileta okanye intlanganiso.
- Ukuphelisa intetho. Ingxoxo yefoni nomxhasi ingacingwa ingqalelo xa:
- Injongo yocingo yafezwa;
- iziphumo zengxoxo zachazwa kwaye zaziswa;
- usetyenzise nayiphi na indlela yokuncoma: "Siyakubulela ngokufowunelwa kwakho," "Siyakuvuyela ukuva kwakhona," "Ndivuyisiwe kakhulu ukuthetha nawe (ukhetho: ukukunceda)," njl njl.
Izakhono zokunxibelelana ngefoni ziza nexesha kunye namava. Into ephambili ekufuneka ilandelwe kuyo phantse nayiphi na ingxoxo inentlonelo yomnxibelelwano kunye nokunyamekela kuye. Akuyimfuneko ukuba ube nezakhono ezingaphezu kwemvelo ukuqhuba ngempumelelo intetho yomnxeba. Ngamanye amaxesha kunokwanele nje ukumomotheka kumntu ongakuboniyo kwaye abonise ubungqina bakhe kuye.