Ukuxilongwa kwengqondo kucacisa isimo somntu, esichazwe ngokungahambelani kunye nembono ephikisanayo, iinkolelo, isimo sengqondo kunye nezimo zangaphandle. Umbhali wenkolelo kunye nombono ofanelekileyo wokuzikhumbuza ingqondo nguL. Festinger. Le mfundiso isekelwe kumnqweno womntu wesimo sengqondo yentuthuzelo. Kuphela ngokulandela indlela yokufezekisa iinjongo kunye nempumelelo, umntu uyaneliseka ebomini. I-Dissonance yimeko yokungaxhamli kwangaphakathi, kubangelwa ukungqubuzana phakathi kweengcamango eziqhubekayo zomntu kunye neenyaniso ezintsha okanye iimeko. Le ntliziyo ibangela umnqweno wokuvuselela inkqubo yolwazi ukuze kuqinisekiswe ukuba inyaniso yolwazi olutsha. Iingcamango ze-dissonance cognitive disestance Festingera ichaza iimeko ezichaseneyo ezivela kwinkqubo yokuqonda kwengxaki yomntu omnye. Iimbono eziphambili ezingqubuzanayo kwingqondo yomntu zinqulo, iinjongo, ixabiso, iimvakalelo kunye nezinye izinto ezingafaniyo.
Iimbangela zokuxhatshazwa
Le meko ingenzeka ngenxa yezi zizathu zilandelayo:
- xa kwenzeka ukungqinelani okufanelekileyo;
- xa uluvo lomntu lufakwe kwikhankaso yeqela;
- ngenxa yamasiko kunye namasiko asekelweyo;
- Kwimeko yokungafani phakathi kwamava adlulileyo kunye nemeko entsha.
Iingqondo zanamhlanje ziphonononga ukukhathazeka kwengqondo ukuze zichaze kwaye zifunde ukungahambisani kwangaphakathi okuvela kumntu okanye kwiqela labantu. Umntu, ekufumaneni amava ephilileyo, kufuneka asebenze ngokubhekiselele kuwo, ngokutsho
Umzekelo we-dissonance yengqondo ingaba nayiphi na imeko esatshintshile izicwangciso zomntu. Umzekelo: umntu wagqiba ukuphuma kwidolophu ngepikiniki. Ngaphambi kokuphuma waphawula ukuba kwakula. Le ndoda ayizange ilindele imvula, iimeko zehambo lwakhe zitshintshile. Ngaloo ndlela, imvula isibe ngumthombo wokuxilongwa kwengqondo.
Kuyaqondakala ukuba umntu ngamnye angathanda ukunciphisa ukuxhatshazwa, kwaye, ukuba kunokwenzeka, ukuphelisa ngokupheleleyo. Oku kuya kufumaneka ngeendlela ezintathu: ngokutshintsha isici sakho sokuziphatha, ngokutshintsha izinto ezinokwenziwa kwengqondo, okanye ngokuzisa izinto ezintsha ezinokwenkcazo kumava akho obomi.