Kuyaziwa ukuba i-70% yazo zonke iinkcukacha malunga nomnxibelelwano womntu ufunyenwe, ngokukhawuleza, kungekhona kumagama akhe, kodwa ngokusekelwe ekunxibelelaneni okungengamagama (imiqondiso, ukubonakalisa ubuso, njl.). Ikhono lokufunda ulwimi lomzimba linye yeempumelelo eziphambili kwezobugcisa. Kodwa kubalulekile ukukhumbula ukuba akukho nto isenzo esicacileyo ukuhlaziya ngokwahlukileyo kwabanye. Ngenxa yokuba kuyinkimbinkimbi yabo eyenza ukuchazwa okuchanekileyo.
Imisitho - iindlela zokuthetha zonxibelelwano
Ngaphambi kokuba uqhubeke ufunda imiqondiso yomnxibelelwano wakho, khumbula ukuba uhlala uqwalasela imeko, iimeko. Emva kwakho konke, umzekelo, kungenangqondo ukugqiba ukuba umntu akafuni ukuthetha, ukuba uwela izandla kunye nemilenze xa ehlezi kwindawo yokumisa, wamphakamisa ngamagxa ngenxa yokuba kubanda kakhulu.
Imiqondiso ingabakho ubungqina bento ekhankanywe, kwaye ayihambisani noko. Ukuba olu lwalamano lukhona, ngoko luyakomeleza oko kuthethwe, kwaye kwimeko apho kungekho mntu-kubalulekile ukubeka ingqalelo kwimpawu, kuba kuzo ziza kukufumana ezininzi ezingabonakaliyo ngumntu onxibelelana naye.
Ulwimi lwezandla njengeendlela zokuthetha zonxibelelwano zidibanisa neemeko zentlalo kunye nobudala bomntu. Ngoko, isantya sokunyakaza siyancipha, isenzo sinciphisa kwimeko yabantu abathandekayo, abafundileyo okanye abo, ngenxa yesifo esithile, bafumana ubunzima ngexesha lokuhamba.
Uqhagamshelwano olungabonakaliyo: iintlobo eziphambili zolwimi lwezandla
- Gesticulation ngezandla. Igunya lomnxibelelwano libonisa ukuba, ukuba, ngokubamba isandla sakho, siwugubungela ngokwakho okanye kwimeko yokwandisa isandla sakho. Ubuntu abanobukrakra bakhetha ukuxhaphaza. Khawucinge ngakumbi, ukuba iqabane lakho lishiya izithupha zakhe phezulu xa libeka izandla zakhe emapokothini akhe, oku kubonisa ukuba unqwenela ukugqithisa.
- Ukukhuselwa nokuhlaselwa. Isimboli sokukhusela sisemva kwesihlalo, xa umntu ekhetha ukuhlala phezulu. Ukuyithintela le mqobo inokwenzeka xa uqhuba intetho, ukhangela umdibaniselwano ovela ngasentla, okanye umnike isihlalo esinama-armrests. Isikhundla sokuzivikela - intloko ityunyiwe. Sitshintsha imeko, khuthaza iqabane ukuba lijike ngasecaleni (umzekelo, kubangela ukwazi okuthile).
- Izenzo zomzimba. Ziyakuthinta into ethile, nangona kungomnye umntu.
- Inzala. Lo mqondiso ubonakaliswe ngokucacileyo ekujongeni kwangaphandle, okuhamba kunye nokumomotheka. Ukuze ufumane impembelelo yombono we-interlocutor, phawula kwinto ethile, emva koko kufuneka uwedlulise okugqibela kumgangatho wamehlo akho.