Ubomi bwanamhlanje, ubuchule obuninzi nobuchule bunokuphucula kakhulu kwaye buququzelele ubomi bakho. Olunye lwezakhono ezincedo luphulaphulo oluphulaphulayo, olubandakanya ukukwazi ukuphulaphula umxhasi kunye nokuphendula kwangaphakathi nangaphakathi. Le nqubo ayivumeli kuphela ukulungelelanisa umthumeli kunye nokwazi ukuqonda indlela yakhe yokujonga, kodwa nokuyikhupha. Siyabulela kule nto, umxholo wokuphulaphule ngoku udla kakhulu kwiindawo ezahlukeneyo zobomi.
Iintlobo zokuphulaphula ngokukhawuleza
Kukho imigaqo eyahlukeneyo yokuphulaphula ngokuthe ngqo, ehambelana neendlela ezintathu ezahlukeneyo ezi zinto:
- Ukuphulaphula ngokukhawuleza. Kule meko, ugxininisa ulwazi, ucacise kwaye ubuze kwakhona ukuze umnxibelelwano aqonde ukuba ufuna ukuqonda yonke into ayithethayo yona.
- Ukuphulaphula ngokukhawuleza. Ngamanye amaxesha umntu kufuneka akhulume, kwaye ngelo xesha akafanele aphazamise, kodwa phulaphula ngokukhawuleza, ngezinye izihlandlo angene kwaye akuvumele ubone ukuba uyamqonda.
- Ukuphulaphula i-Empathic. Olu hlobo lukumisela ngengqondo kwisimo sesithethi uze uzame ukuzicingela, ukuva iimvakalelo zakhe, ukuvakalisa ngamazwi ukuze aqonde ukuba unako ukuvakalelwa kwizinga eliphezulu.
Ngokuqhelekileyo, kwesi sizathu, ukuzithobela ukulalela ngokukhawuleza kwakhona kwakha. Abantu bahlulwe ngamabini kwaye phakathi kwemizuzu engama-2-3 nganye isebenza ngale ndlela ezintathu zokuphulaphula ngokuthe tye.
Izindlela zokuphulaphula ngokukhawuleza
Kwabaninzi, kweso sixhobo esilula, njengokuba ukwazi ukuphulaphula umnxibelelwano, ngaphandle kokuphazamisa, ungaphaya kwamandla ayo. Kodwa oku kusisiseko sokuphulaphula ngokukhawuleza kunye nesibonakaliso sokuqala. Cinga ukubonakaliswa okulula kummandla wokuphulaphula ngokunyanisekileyo:
- Ukuthambekela lula komzimba kumnxibelelwano;
- ngokukhawuleza ngexesha lokuthetha komnxibelelwano;
- ukukhanya kwemehlo;
- ukulinganisa okuhambelana nomxholo wengxoxo;
- uvume ukuvuma;
- iinkcazo kwindlela yokuthetha;
- ukucela kwakhona ekupheleni kwesitatimende ("oko kukuthi, njengoko ndiyiqonda ....");
- shwa nkathela ("ngokubanzi, wanquma ...");
- uvelwano;
- uvelwano ("oku kukukhathaza?"), njl njl
Inkqubo yokuphulaphula ngokukhawuleza ikuvumela ukuba ulungiselele umceli-mbuzo kuwe, umqinisekise ukuba uyamkhathalela ngokwenene amagama akhe kwaye ikuvumela ukuba uphephe impembelelo yakhe, uholele kwizigqibo ezintsha, usebenzisa kuphela ulwazi akunike lona.